Need help? Text us, and a team member will reply help@aminosociety.org Need help? Text us, and a team member will reply help@aminosociety.org Need help? Text us, and a team member will reply help@aminosociety.org
How do I place an order?
Simply browse our products, select your desired peptides, add them to your cart, and proceed to checkout. We accept all major credit cards and offer secure payment processing. Your order will be processed immediately upon payment confirmation.
What payment methods do you accept?
All major credit cards. Payments are processed through an encrypted gateway – we never see or store your card details.
Can I modify or cancel my order?
Reach out as soon as you can. If the order hasn’t entered fulfillment we can still change or cancel it; once it’s picked and packed we can’t. Email help@aminosociety.org with your order number.
How long does shipping take?
Orders ship from Sacramento, CA via FedEx 2-Day (domestic U.S. shipments only). Shipping is free on orders over $250. Addresses that are PO Boxes route via USPS instead. Every order includes shipment protection.
Do you ship internationally?
We ship within the United States. If you’re outside the US, contact us before ordering and we’ll tell you honestly whether we can reach you.
How are peptides packaged for shipping?
Lyophilized compounds are stable at room temperature in transit, so they don’t need cold packs. Vials are cushioned against impact and ship in plain, unbranded outer packaging.
What is the purity of your peptides?
≥99%, verified by HPLC on every batch – not on a representative sample from months ago. The Certificate of Analysis for your specific lot is available before you buy.
How should I store my peptides?
Lyophilized powder keeps at room temperature in a cool, dark place for short-term storage. For anything longer than about 90 days, freeze at -20°C. Once reconstituted, refrigerate at 2-8°C. Avoid repeated freeze-thaw cycles – that’s what degrades peptides fastest.
What is the shelf life of your peptides?
Lyophilized compounds stay stable for 2+ years frozen at -20°C. Reconstituted material should be used within a few weeks refrigerated. Every vial carries its batch number so you can trace its date.
How do I reconstitute peptides?
Use bacteriostatic water. Run it slowly down the inside wall of the vial rather than injecting straight into the powder, and let it dissolve on its own. Never shake it – agitation shears the peptide.
What is bacteriostatic water?
Sterile water containing 0.9% benzyl alcohol as a preservative. The benzyl alcohol inhibits bacterial growth, which is what lets reconstituted material stay usable for weeks instead of days.
Are your peptides third-party tested?
Yes. We send samples to independent accredited laboratories – HPLC for purity, mass spectrometry for identity. You’re not just taking our word for it; the COA is the point.
Where are your peptides manufactured?
Synthesized and lyophilized in-house in the USA under controlled conditions. We work with vetted synthesis partners for raw material and don’t switch suppliers chasing margins.
What is your return policy?
If a shipment arrives damaged, contact us with photos and we’ll make it right. Reconstituted vials can’t be returned, and we can’t cover degradation from storage after delivery – but if we got something wrong, we fix it.
How do I contact customer support?
Email help@aminosociety.org. Real people answer technical questions, seven days a week. Include your order number if it’s about an existing order.
Do you offer bulk or wholesale pricing?
Yes – for labs, institutions, and high-volume researchers. Email us with what you need and we’ll put together a quote.
